Customer voices · as of October 2026
Casa Padrino Reviews and Customer Experiences
What customers say about delivery, quality and service at Casa Padrino: collected from Google, eBay and our own channels, with the overall figures and links to every review.
Google reviews
4.9 / 5
★★★★★
from 364 reviews, 350 of them five stars
eBay ratings
98.9 %
★★★★★
positive across 1,634 ratings (Trustami analysis)
Since 2007
19 years
◆◆◆
Baroque and luxury furniture from Essen, Germany, delivered to almost every country
Figures read on 24 October 2026. Sources and notes in the section Where the reviews come from.
A salon with a baroque seating group, chandeliers and gold mirrors from the Casa Padrino range. Browse the collection under Baroque furniture.
Anyone buying a baroque armchair, a gilded mirror or a complete dining room online for the first time wants to know how others have experienced the seller. That is what this page is for. It brings together the Casa Padrino reviews from the channels where customers actually rate us, and shows what keeps coming up in their experiences: careful packaging, furniture that looks just like the photos, and a customer service team that stays reachable when something goes wrong on the way.
Casa Padrino is the brand of Demotex GmbH in Essen, Germany. Since 2007 we have been supplying baroque furniture, luxury furniture and decoration to private customers, hotels, restaurants and interior designers, and we deliver to almost every country in the world. The experiences on this page come from exactly these buyers, from a single chair to the furnishing of an entire salon.
What you see here is a selection of positive voices. We say so openly, because a review page is only worth something if it is clear how it was put together. The complete profiles with all reviews, including the critical ones, are linked further down.
What customers say about Casa Padrino
The quotes below come from reviews that buyers left on eBay and Google after purchasing from Casa Padrino. Most were written in German; we show an English translation with the original underneath. They are grouped by the three topics that come up most often.
Delivery and packaging
“All great. A very beautiful table. Fast delivery and safe packaging. Many thanks!”
Original (German): „Alles prima. Sehr schöner Tisch. Schnelle Lieferung und sichere Verpackung. Vielen Dank!“
★★★★★
w***0 (359) · eBay, verified purchase: baroque side table
“Delivered quickly, top goods, professionally packed, a seller I can recommend, many thanks.”
Original (German): „Schnell geliefert, top Ware, Professionell verpackt, empfehlenswerter Ebayer, vielen Dank.“
★★★★★
b***2 (959) · eBay, verified purchase: coat stand
“A very beautiful item, quick delivery, and help carrying it into the flat as well. Happy to buy again.”
Original (German): „Sehr schöner Artikel, rasche Lieferung, dazuhin Hilfe beim Transfer in die Wohnung. Gerne wieder“
★★★★★
g***k (225) · eBay, verified purchase: baroque chaise longue
“Fast delivery and everything was perfectly and safely packed. Highly recommended.”
Original (German): „Schnelle Lieferung und alles war perfekt und sicher eingepackt. Sehr zu empfehlen“
★★★★★
a***x (328) · eBay, verified purchase: baroque side table
“Absolutely satisfied! Easy ordering, fast delivery”
Original (German): „Absolut zufrieden! einfache Bestellung, schnelle Lieferung“
★★★★★
S. L., Google review
“Superb packaging and fast delivery!”
Original (German): „Super Verpackung und schnelle Lieferung!“
★★★★★
h***0 (9) · eBay, verified purchase: baroque side table with marble top
Large pieces travel well padded, wrapped in film with edge protection and cartons, heavy items on pallets. How your order reaches you and what shipping costs is explained on the Shipping page.
Quality and appearance of the furniture
“A wonderfully beautiful armchair. Our daughter wished for a royal throne. Now she feels like a queen.”
Original (German): „Ein super schöner Sessel. Die Tochter wünschte sich einen königlichen Thron. Jetzt fühlt sie sich wie eine Königin.“
★★★★★
m***l (359) · eBay, verified purchase: baroque children's armchair
“A dreamlike piece. Pleasant communication. Questions were answered quickly and competently.”
Original (German): „Traumhaft schöner Artikel. Angenehme Kommunikation. Rückfragen wurden schnell und kompetent geklärt.“
★★★★★
b***5 (1297) · eBay, verified purchase: model ship
“This is a stunning piece, exactly as I expected [...] I am veeery satisfied”
Original (German): „Das ist ein Hammer Stück richtig so wie ich es erwartet habe [...] bin sehrrrrr zufrieden“
★★★★★
z***0 (28) · eBay, verified purchase: baroque throne chair
“The figure is truly beautiful and well made! I am really delighted with it. Many thanks!”
Original (German): „Die Figur ist wirklich schön und gut gemacht! Freue mich sehr darüber. Vielen Dank!“
★★★★★
k***u (130) · eBay, verified purchase: decorative figurine
“Superb quality and super fast delivery”
Original (German): „Super Qualität und super schnelle Lieferung“
★★★★★
j***5 (10) · eBay, verified purchase: baroque sofa
“Good quality. Looks great. Happy to buy again.”
Original (German): „Gute Qualität. Sieht gut aus. Gerne wieder mal.“
★★★★★
u***i (137) · eBay, verified purchase: baroque side table
Advice, communication and service
“An absolutely recommendable seller. Communication with customer support is top. Items are packed superbly. Thank you, happy to buy again.”
Original (German): „Absolut empfehlenswerter Verkäufer. Kommunikation mit dem Support ist TOP. Artikel werden super verpackt. Danke, gerne wieder.“
★★★★★
l***e (152) · eBay, verified purchase: candle holder
“All excellent: item, delivery and communication top!”
Original (German): „Alles bestens, Artikel, Lieferung und Kommunikation TOP!“
★★★★★
c***7 (1931) · eBay, verified purchase: baroque salon chair
“Everything went perfectly. Top seller. Recommended. Happy to buy again. Thank you.”
Original (German): „Alles perfekt gelaufen. Top Verkäufer. Zu empfehlen. Gerne wieder. Danke.“
★★★★★
d***0 (514) · eBay, verified purchase: baroque dining chair
“The goods arrived in good condition, communication with the seller was good. Thumbs up overall, I can recommend them.”
Original (German): „Ware ist gut angekommen, Kommunikation mit dem Verkäufer war gut. Insgesamt Daumen hoch, kann man weiterempfehlen“
★★★★★
s***1 (44) · eBay, verified purchase: Art Deco table lamp
“Great customer service, excellent quality”
Original (German): „Super Kundenservice prima Qualität“
★★★★★
s***i (226) · eBay, verified purchase: aviation-style chest of drawers
“Super eBay seller... great service and communication... all excellent...”
Original (German): „Super Ebayer...toller Service und Kommunikation...alles bestens...“
★★★★★
z***2 (353) · eBay, verified purchase: wine cooler
Questions about dimensions, colours, fabrics or delivery dates are answered by phone on +49 201 36577485 and by e-mail. You can reach us via the Contact page.
Voices from abroad
Casa Padrino delivers to almost every country, and a large share of our furniture goes to France, Italy, Spain and the United Kingdom. Reviews arrive from there too, shown here in the original language with a translation.
“A very reliable seller who keeps his word, perfect packaging. We are 100% satisfied.”
Original (French): „Bonjour, vendeur très sérieux, avec une parole, emballage parfait. Nous somme satisfait à 100%. Merci“
★★★★★
m***r (1184) · eBay, verified purchase: baroque chest of drawers
“Fast delivery, well protected, umbrella as described. Perfect.”
Original (French): „Livraison rapide, bien protégé, parapluie conforme à la description. Parfait“
★★★★★
b***9 (581) · eBay, verified purchase: umbrella
“Great service. Reasonable postage cost, adequate packaging, as described and great value for money. A stunning bronze in an Art Deco style.”
★★★★★
o***7 (656) · eBay, verified purchase: Art Deco bronze sculpture
“Beautiful chair exactly as described so happy with it”
★★★★★
m***1 (17) · eBay, verified purchase: baroque children's armchair
When something goes wrong: how we handle problems
Even with careful packaging, a carrier sometimes postpones a date, a parcel arrives late or a piece is damaged in transit. Honest experiences with a furniture retailer show how it reacts in those moments. These reviews describe exactly such cases:
“The chair looks great, a small transport damage was refunded by the seller straight away. Very friendly, many thanks.”
Original (German): „Stuhl sieht cool aus, kleine Beschädigung vom Transport wurde sofort vom Verkäufer erstattet. Sehr freundlich, vielen Dank“
k***4 (692) · eBay, verified purchase: baroque dining chair
“Good seller, refund”
Original (German): „guter verkäufer erstattung“
c***1 (497) · eBay, verified purchase: baroque footstool
“Good communication with the seller, quick feedback when there was a problem, willing to compromise and reliable.”
Original (German): „Gute Kommunikation mit Verkäufer, schnelles Feedback bei Problem, Kompromissbereit und verlässlich“
c***5 (2) · eBay, verified purchase: porcelain sugar bowl
“I received the item on time, then requested a refund on my side, which was processed quickly, and communication with the seller was good.”
Original (German): „Hatte den Artikel pünktlich erhalten, leider meinerseits eine Rückerstattung, diese wurde aber schnell bearbeitet und gute Kommunikation mit dem Verkäufer.“
g***h (133) · eBay, verified purchase: knight's shield
Not every review turns out this way. Among our ratings there are neutral and negative ones too, for example 5 one-star reviews on Google and around 1% non-positive ratings on eBay. We read every one of them and use them to improve our processes. If you have a damaged item or a problem with a delivery, please reach us via the Contact page. The statutory right of withdrawal of course applies with us as well.
Casa Padrino on Google: 4.9 out of 5 stars
The Google business profile Casa Padrino - Demotex in Essen shows 364 reviews (as of 24 October 2026). The breakdown: 350 five-star reviews, 9 four-star reviews, none with three or two stars and 5 with one star, which gives an average of 4.9 stars.
All reviews can be read directly on Google: See Casa Padrino Google reviews. Customers can also leave their own review there after a purchase.
eBay
Casa Padrino on eBay: 1,634 ratings, 98.9% positive
Many customers first came across Casa Padrino on eBay. Over the years 1,634 ratings have accumulated there, 98.87% of them positive. On eBay only users linked to a transaction can leave a rating. These figures are compiled by the review service Trustami, whose seal you can see on our pages. The profile with all excerpts, including neutral and negative ones: Casa Padrino on Trustami.
Voices from our Google reviews
From the reviews on our Google business profile we have selected those that describe a specific purchase or visit, most of them from the years before 2024. Some also tell of delivery delays or defects and how they were resolved. Most were written in German; we show an English translation with the original underneath, surnames shortened and omissions marked with [...].
Purchase, quality and advice
“I bought 3 tables there (smaller ones). They are good quality. The garden stove has given me great pleasure for 5 years now. [...] I can really recommend this garden stove.”
Original (German): „Habe mir 3 Tische dort gekauft ( kleinere ). Die haben eine gute Qualität. Der Garten Ofen bereitet mir nun seit 5 Jahren viel Freude. [...] Ich kann diesen Gartenofen wirklich sehr empfehlen.“
★★★★★
Werner B., Google review
“We ordered a baroque chair in a USA design here for a friend's 50th birthday, because he loves this kind of furniture. The price was quite high, but appropriate for the good quality. From ordering to delivery everything went perfectly!”
Original (German): „Wir haben hier einen Barock-Stühl im USA-Design für einen Freund bestellt zu dessen 50. Geburtstag, weil er auf diese Art von Möbeln steht. Der Preis für den Stuhl war recht hoch, aber der guten Qualität angemessen. Vom Bestellvorgang bis zur Lieferung lief alles top!“
★★★★★
Philipp N., Google review
“The lady who welcomed us was very kind and friendly. [...] The prices are very high, but you really get very good things that last a lifetime. This is furniture for generations that you can pass on. [...] Conclusion: if you like baroque furniture, this is the right place.”
Original (German): „Die Dame, die uns empfangen hat, war sehr nett und freundlich. [...] Die Preise sind sehr hoch, aber dafür bekommt man wirklich sehr gute Sachen, die man lebenslang hat. Diese Einrichtungen gehören zu Generationmöbel, die man weiter vererben kann. [...] Fazit: Wenn man Barock Möbeln mag, ist man hier an der richtigen Adresse.“
★★★★★
Dr., Google review
“Ordering and shipping went smoothly, and our questions were answered in a very friendly way. The dining chairs we ordered will certainly not be the last piece of furniture from this shop.”
Original (German): „Das Bestellen und der Versandt hat reibunglos geklappt und auch unsere Nachfragen wurden sehr freundlich beantwortet. Die bestellten Esszimmerstühle werden garantiert nicht das letze Möbelstück aus diesem Shop sein.“
★★★★★
Robert S., Google review
“I ordered a beautiful white baroque chair. It looked great in the pictures. But I have to say: it blew me away when it was delivered! A dream!!!!! Everything from ordering to delivery was simply excellent.”
Original (German): „Ich habe einen wunderschönen weißen Barock-Stuhl bestellt. Er sah auf den Bildern einfach toll aus. Aber ich muss sagen: Mich hat es umgehauen, als ich ihn geliefert bekam ! Ein Traum!!!!! Die Abwicklung von der Bestellung bis zur Lieferung war einfach klasse.“
★★★★★
Iris P., Google review
“Top service and advice! My baroque dining set arrived in just 3 days, right on time for Christmas. I am completely satisfied with the quality and value for money. I can only recommend this shop.”
Original (German): „Top Service & Beratung! Mein Barock Esszimmer Set kam in nur 3 Tagen pünktlich zu Weihnachten bei mir an. Ich bin absolut zufrieden mit der Qualität und dem Preis / Leistungsverhältnis. Diesen Shop kann ich nur empfehlen.“
★★★★★
Fritz H., Google review
“Quite thrilled! You will definitely find something here. Great advice and very friendly service. The furniture is usually a bit more expensive than at modern competitors, but here you get something unique in good quality. Always happy to come back.”
Original (German): „Bin ziemlich begeistert! Hier wird man auf jeden Fall fündig. Super beratung und auch sehr netter Service. Die Möbel sind zwar meist etwas teuerer wie bei der Modernen Konkurenz, jedoch bekommt man hier auch etwas einzigartiges in guter Qualität. Immer wieder gerne.“
★★★★★
Markus S., Google review
“I bought another six new chairs from Casa Padrino and I'm delighted. They are high quality, comfortable and look elegant. Fast delivery and friendly service. Highly recommended!”
Original (German): „Ich habe weitere sechs neue Stühle bei Casa Padrino gekauft und bin begeistert. Sie sind hochwertig, bequem und sehen elegant aus. Schnelle Lieferung und freundlicher Service. Sehr empfehlenswert!“
★★★★★
Kai M., Google review
“Some time ago I ordered a stool. Value for money was very good, the team was always reachable and delivery was particularly fast. [...] My guests keep asking me about the piece [...]”
Original (German): „Ich habe vor einiger Zeit einen Schemmel bestellt . Preis Leistung war sehr gut .das Team war immer erreichbar und die Lieferung ging besonders schnell . [...] Meine Gäste sprechen mich ständig auf das Möbelstück an [...]“
★★★★★
Mehtap D., Google review
“Just set up a rust-finish garden sculpture from Casa Padrino. Verdict: a really beautiful product, good quality, fair price, delivered faster than announced and good, committed service. I can highly recommend Casa Padrino!”
Original (German): „Gerade eine Edelrost-Gartenskulptur von Casa Padrino im Garten aufgestellt. Fazit: super schönes Produkt, gute Qualität, fairer Preis, schneller geliefert als angekündigt und guter & engagierter Service. Kann Casa Padrino sehr empfehlen!“
★★★★★
Michael H., Google review
“Everything spot on, completely customer-oriented, I'll gladly buy furniture here again. Delivery took place at the agreed time and the drivers even carried it upstairs for me.”
Original (German): „Alles tip top , absolut Kundenorientiert , gerne kaufe ich hier wieder Möbel. Lieferung hat zum vereinbarten Zeitpunkt stattgefunden und die Auslieferer haben es mir auch ins Obergeschoss getragen.“
★★★★★
Ceksen D., Google review
“A great shop full of charm!!! Beautiful one-of-a-kind pieces! Top service! Delivery and assembly also went perfectly! This was definitely not our last order there!”
Original (German): „Toller Laden mit viel Charme !!! Wunderschöne Einzelstücke ! Top Service ! Auch die Lieferung und Montage klappte einwandfrei ! Wir haben bestimmt nicht zum letzten Mal dort bestellt !“
★★★★★
Kirsten S., Google review
“The value for money is right here. My bookcase was delivered quickly by freight carrier. The phone support was great. Happy to buy again.”
Original (German): „Hier stimmt das Preis / Leistungsverhältnis. Mein Bücherschrank wurde zügig per Spedition geliefert. Der Telefonische Support war Klasse. Gerne wieder“
★★★★★
Ingo R., Google review
“Our new corner sofa was delivered on time last week. It is simply beautiful and fits perfectly into our new flat. I can only recommend Casa Padrino baroque furniture.”
Original (German): „Unser neue Ecksofa wurde letzte Woche pünktlich gelifert. Er ist einfach wunderschön und passt auch super in unsere neue Wohnung. Ich kann Casa Padrino Barock Möbel nur empfehlen“
★★★★★
Tim S., Google review
“We had long been looking for a furniture store with such a large selection of furniture that not everyone has [...] The selection is really top and the prices are absolutely fair [...] Nothing is pushed on you, the advice is balanced.”
Original (German): „Waren lange auf der Suche nach einem Möbelhaus, mit einer derartig großen Auswahl an Möbeln, die nicht jeder hat [...] Die Auswahl ist wirklich top und auch die Preise sind absolut fair [...] Es wird einem nichts aufgezwungen, sondern ausgewogen beraten.“
★★★★★
Birko C., Google review
“Picked up my vase yesterday and was overwhelmed. Great online already, but... the original is simply top class... happy to come back...”
Original (German): „Habe gestern meine Vase abgeholt und war überwältigt. Online schon super, aber......Original einfach Spitzenklasse.... .....gerne wieder.....“
★★★★★
Markus B., Google review
“I bought a sofa from Casa Padrino and it is a dream in my living room. [...] What I found really great was that after a welcome, at my request, I could stroll through the villa on my own in peace.”
Original (German): „Habe mir ein Sofa bei Casa Padrino gekauft und es ist ein Traum in meinem Wohnzimmer. [...] Was ich total klasse fand, war, das man mich nach einer Begrüßung auf meinen Wunsch hin, alleine in Ruhe durch die Villa schlendern kann.“
★★★★★
Werner K., Google review
When something didn't go smoothly
“We ordered a dining table from Casa Padrino that the manufacturer lists with an extended length of 2.70 m. When we measured it, it was unfortunately only 2.55 m. But in a friendly conversation with the owner we agreed on a satisfactory solution and are more than happy with the effort. The table itself is great [...]”
Original (German): „wir haben bei Casa Padrino einen Esstisch bestellt, der vom Hersteller mit einer ausgezogenen Länge von 2,70m angegeben ist. Nachgemessen hat er leider nur eine Länge von 2,55m. Wir konnten uns aber in einem freundlichen Gespräch mit dem Inhaber auf eine zufriedenstellende Lösung einigen und sind mit den Bemühungen mehr als zufrieden. Der Tisch selbst ist super [...]“
★★★★★
Mathias R., Google review
“I ordered a chair for my daughter. Delivery took longer than the planned 8 weeks. As compensation I received a gift from the company. The chair and the gift are great and absolutely worth the wait! A real eye-catcher!”
Original (German): „Ich habe einen Stuhl für meine Tochter bestellt. Die Lieferzeit war länger als die geplanten 8 Wochen. Dafür habe ich als Entschädigung ein Geschenk von der Firma erhalten. Der Stuhl und das Geschenk sind toll und die Wartezeit ist es absolut wert! Ein echter Hingucker und Blickfang!“
★★★★★
Frank K., Google review
“Unfortunately the stove finally broke after 10 years; kindly, they quickly helped us get a spare part. It works wonderfully again! Thanks and best wishes! I can highly recommend the company!”
Original (German): „Leider war der Ofen nun nach 10 Jahren kaputt gegangen, netterweise hat man uns bei der Beschaffung eines Ersatzteils schnell geholfen. Er funktioniert wieder wunderbar ! Danke und Grüße ! Ich kann die Firma sehr empfehlen!“
★★★★★
Werner B., Google review
“Despite initial dissatisfaction due to complications and misunderstandings during the purchase, thanks to Mr Omeirat's support my impression and satisfaction changed for the better. Thanks for the support!”
Original (German): „Trotz anfänglicher unzufriedenheit aufgrund von Komplikationen und Missverständnissen beim Kaufprozess, konnte Dank der Unterstützung von Herrn Omeirat mein Eindruck und meine Kundenzufriedenheit zum positiven geändert werden. Danke für den Support!“
★★★★★
Darius F., Google review
“After my complaint and escalation, Casa Padrino reacted immediately and solved the problem to my complete satisfaction. Many thanks for that.”
Original (German): „Die Firma Casa Padrino hat nach meiner Beschwerde und Eskalation sofort reagiert und das Problem zu meiner vollsten Zufriedenheit gelöst. Vielen Dank dafür.“
★★★★★
Antonio V., Google review
“The chair is truly beautiful, and even when something doesn't go quite smoothly, they take care of it and find a solution! Always happy to come back.”
Original (German): „Der Stuhl ist wirklich traumhaft schön und auch wenn mal was nicht ganz so glatt läuft wird sich gekümmert und um eine Lösungsfindung gekümmert ! Immer gerne wieder“
★★★★★
Tanja B., Google review
“The goods look very nice online. Unfortunately my order had not arrived after 16 weeks because of supply problems. I had to call several times, but in the end a very friendly and competent advisor was able to help me. Thank you for that.”
Original (German): „Im Internet sieht die Ware sehr schön aus. Leider ist meine Ware nach 16 Wochen nicht angekommen,da Lieferschwierigkeiten aufgekommen sind. Ich musste mich mehrfach durch telefonieren aber am Ende konnte mir ein sehr netter und kompetenter Kundenberater helfen. Dafür danke ich.“
★★★★★
Annemarie T., Google review
“12 weeks waiting time. Communication is great. I'm looking forward to the chair.”
Original (German): „12 Wochen Wartezeit. Kommunikation ist super. Ich freue mich auf den Stuhl.“
★★★★★
Katharina O., Google review
“Received very beautiful chairs; unfortunately they had a small defect. But they were exchanged without any problems. [...] Any time again.”
Original (German): „Habe sehr schöne Stühle bekommen, leider, leider hatten sie einen kleinen Fehler. Würden aber ohne Probleme getauscht. [...] Immer wieder.“
★★★★★
Werner P., Google review
Your opinion matters
Please review us on TrustDeluxe too
Have you bought from Casa Padrino? We would love to hear about your experience, whatever it was. On TrustDeluxe, the review platform for luxury brands, you can leave your review in a few minutes and read what other customers say.
Is Casa Padrino legit? The facts about the company
Whether an online furniture retailer is trustworthy can be judged by verifiable facts. For Casa Padrino these are:
Company
Demotex GmbH, Hammer Str. 64, 45239 Essen, Germany. Full details in the legal notice.
In business since
2007, supplying private customers, hotels, restaurants and interior designers in almost every country.
Contact
hotline +49 201 36577485 and contact form, furniture showroom in Essen.
Payment
all payment options are listed on the Payment methods page.
Consumer rights
statutory right of withdrawal, form under Cancellation.
Reviews
4.9 stars from 364 Google reviews and 98.9% positive across 1,634 eBay ratings.
You can study every piece in detail on its product page beforehand: each item comes with dimensions, materials and several photos. If you would rather see a piece in person, simply book an appointment at our showroom in Essen.
Where the reviews come from and how we select them
So that you can put the figures and quotes on this page into context, here is the source of every statement:
rating, number and star distribution were read from the public Google business profile on 24 October 2026. Google itself notes that reviews are not checked individually, but that it actively looks for fake content and removes it. The Google reviews quoted were selected because they describe a specific purchase or visit.
eBay
the number of ratings and the share of positive ones come from Trustami's analysis, read on 24 October 2026. On eBay only users linked to a transaction can leave a rating. eBay combines ratings from an account's sales and purchases. The quotes on this page come exclusively from ratings by buyers who purchased from us. Buyer names appear in the shortened form eBay shows publicly (first and last character plus the buyer's feedback score), together with the item category.
Selection
the quoted reviews are a selection of positive voices chosen by us. They are reproduced word for word, translations are marked as such and shortened passages are marked with [...]. No review was paid for. All reviews, including the critical ones, can be read in full on Google and on Trustami.
Frequently asked questions about Casa Padrino reviews and experiences
How do customers rate Casa Padrino?
Very well. On its Google business profile Casa Padrino holds 4.9 out of 5 stars from 364 reviews, 350 of them five stars. On eBay, 98.87% of 1,634 ratings are positive. Both figures were read on 24 October 2026.
Is Casa Padrino a trustworthy retailer?
Casa Padrino is the brand of Demotex GmbH, based at Hammer Str. 64, 45239 Essen, Germany, and has been in business since 2007. The company can be reached by phone on +49 201 36577485 and runs a furniture showroom in Essen. Its ratings on Google and eBay have been at a very high level for years.
What do customers say about delivery?
In their reviews customers mainly praise the safe packaging and fast delivery. Several buyers write that their furniture arrived perfectly packed. If transport damage or a delay by the parcel service does occur, customers report a quick solution, such as a refund.
Does the furniture match the photos in the shop?
This is one of the points mentioned most often: “exactly as described” or “just as I expected”. Every item in the shop has several photos and precise dimensions. For questions about colour, fabric or gilding, customer service is happy to help before you buy.
Where can I find all reviews of Casa Padrino?
Google reviews are on the business profile Casa Padrino - Demotex. eBay ratings are compiled by Trustami. On TrustDeluxe you can read reviews and write your own.
How can I review Casa Padrino?
The easiest way is TrustDeluxe: write a review here. You can also leave a review on our Google business profile. We appreciate every honest piece of feedback, whether full of praise or critical.
Are there negative experiences with Casa Padrino?
Yes, as with any retailer that ships a lot of orders. On Google there are 5 one-star reviews, and on eBay around 1% of ratings are not positive. They are mostly about delivery times or transport damage. These reviews are publicly visible on the platforms, and we take each one as a reason to improve.
What happens if a piece arrives damaged?
Please report the damage with photos as soon as possible after delivery via the Contact page. We will then work out the right solution with you and the carrier, depending on the case a repair, spare part, replacement or refund. The reviews show that such cases are usually resolved quickly and in a friendly way.
Does Casa Padrino deliver internationally?
Yes. Casa Padrino delivers to almost every country, including France, Italy, Spain, Austria, Switzerland and the United Kingdom. Many positive reviews come from abroad, and some of them can be read above in their original language. Costs are listed on the Shipping page.
Can I see the furniture before buying?
Yes. Casa Padrino has a furniture showroom in Essen, Germany. Please book an appointment in advance via the hotline +49 201 36577485 or the Contact page, so that the pieces you are interested in are ready for you.
Casa Padrino is an international supplier of baroque furniture, luxury furniture and decoration, from throne chairs and chandeliers to the furnishing of entire hotels and villas. Thank you to every customer who shares their experience with us.
